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The latest thinking on market research, consumer behavior, and business strategy.

Showing 9 of 13 articles

Why System 1 Insights Are Becoming the New Competitive Advantage in Market Research

|Justin Sutton

Why System 1 Insights Are Becoming the New Competitive Advantage in Market Research

Why System 1 insights are reshaping market research. Learn how intuitive, emotional decision making creates a competitive advantage for brands.

Research Industry InsightsBrandProductCategoryJourney
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Tales From The Road: Inside the Aisles of The Home Depot

|Justin Sutton

Tales From The Road: Inside the Aisles of The Home Depot

Go inside in‑aisle retail research, where real shopper behavior is revealed through observation, shop‑alongs, and guided interviews inside a mock store.

ProductCategoryJourney
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Design Decisions Need Both System 1 and System 2: Lessons From Restaurant Format Research

|Justin Sutton

Design Decisions Need Both System 1 and System 2: Lessons From Restaurant Format Research

Learn how blending System 1 emotional insights with System 2 rational feedback leads to smarter, lower risk restaurant design decisions—especially when renovating at scale.

Research Industry InsightsCategoryJourney
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The Case for System 2 Thinking: Why Deliberation and Logic Are Essential in Design Thinking

|Justin Sutton

The Case for System 2 Thinking: Why Deliberation and Logic Are Essential in Design Thinking

Explore the power of slow, deliberate, and analytical System 2 thinking in refining ideas, validating assumptions, and making data-driven decisions in design thinking. Structure meets strategy here.

Research Industry InsightsBrandProductCategoryJourney
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The Case for System 1: Why Intuition and Speed Matter in Design Thinking

|Justin Sutton

The Case for System 1: Why Intuition and Speed Matter in Design Thinking

Discover how intuitive, fast-thinking processes, known as System 1, fuel creativity, empathy, and rapid ideation in design thinking. Learn why trusting your gut can lead to breakthrough innovation.

Research Industry InsightsBrandProductCategoryJourney
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Thinking Fast and Slow in Consumer Research: A Market Researcher’s Guide to System 1 and System 2 Thinking

|Justin Sutton

Thinking Fast and Slow in Consumer Research: A Market Researcher’s Guide to System 1 and System 2 Thinking

Discover how market researchers can harness the power of System 1 and System 2 thinking to design more effective consumer research. We explore the psychology behind fast and slow thinking, offer practical strategies for engaging each system in study design, and provide a dual-lens framework for analyzing instinctive vs. reflective responses.

Research Industry InsightsBrandProductCategoryJourney
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Insights on the Fly: Intercepts in the World’s Busiest Places

|Justin Sutton

Insights on the Fly: Intercepts in the World’s Busiest Places

Discover how to conduct effective intercept interviews in high-traffic, high-pressure environments like airports. This blog shares real-world lessons and practical tips for qualitative researchers navigating time-constrained, distraction-heavy settings. Learn how to engage respondents, gather meaningful insights quickly, and adapt your methodology for dynamic public spaces.

Research Industry InsightsJourney
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Acting upon Human Insights – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

|Jill Miller

Acting upon Human Insights – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

Part 2 of Catapult Insights’ Q&A with Justin Sutton and Debbie Hovies to talk about the interesting and unexpected world of human behavioral insights and what it takes to turn insights into action.

Research Industry InsightsJourneyCategory
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Understanding Human Behavior – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

|Jill Miller

Understanding Human Behavior – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

Catapult Insights’ Jill Miller recently sat down with Justin Sutton and Debbie Hovies to talk about the interesting and unexpected world of human behavioral insights, including the real-world anecdotes, lessons from the field, and what it takes to turn insights into action.

Research Industry InsightsBrandJourneyCategory
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