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The latest thinking on market research, consumer behavior, and business strategy.

Showing 9 of 21 articles

Why System 1 Insights Are Becoming the New Competitive Advantage in Market Research

|Justin Sutton

Why System 1 Insights Are Becoming the New Competitive Advantage in Market Research

Why System 1 insights are reshaping market research. Learn how intuitive, emotional decision making creates a competitive advantage for brands.

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Tales From The Road: Inside the Aisles of The Home Depot

|Justin Sutton

Tales From The Road: Inside the Aisles of The Home Depot

Go inside in‑aisle retail research, where real shopper behavior is revealed through observation, shop‑alongs, and guided interviews inside a mock store.

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Design Decisions Need Both System 1 and System 2: Lessons From Restaurant Format Research

|Justin Sutton

Design Decisions Need Both System 1 and System 2: Lessons From Restaurant Format Research

Learn how blending System 1 emotional insights with System 2 rational feedback leads to smarter, lower risk restaurant design decisions—especially when renovating at scale.

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Rethinking JTBD for Your Organization

|Andre Barroso

Rethinking JTBD for Your Organization

Jobs to Be Done (JTBD) is a globally accepted framework that results in custom-fit business applications to help guide organizations in marketing, product development, and consumer insights. Catapult Insights has spent the past year collaborating with an organization on different Jobs To Be Done Frameworks. Here are some insights that may help you rethink and apply the framework effectively.

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The Case for System 2 Thinking: Why Deliberation and Logic Are Essential in Design Thinking

|Justin Sutton

The Case for System 2 Thinking: Why Deliberation and Logic Are Essential in Design Thinking

Explore the power of slow, deliberate, and analytical System 2 thinking in refining ideas, validating assumptions, and making data-driven decisions in design thinking. Structure meets strategy here.

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The Case for System 1: Why Intuition and Speed Matter in Design Thinking

|Justin Sutton

The Case for System 1: Why Intuition and Speed Matter in Design Thinking

Discover how intuitive, fast-thinking processes, known as System 1, fuel creativity, empathy, and rapid ideation in design thinking. Learn why trusting your gut can lead to breakthrough innovation.

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Thinking Fast and Slow in Consumer Research: A Market Researcher’s Guide to System 1 and System 2 Thinking

|Justin Sutton

Thinking Fast and Slow in Consumer Research: A Market Researcher’s Guide to System 1 and System 2 Thinking

Discover how market researchers can harness the power of System 1 and System 2 thinking to design more effective consumer research. We explore the psychology behind fast and slow thinking, offer practical strategies for engaging each system in study design, and provide a dual-lens framework for analyzing instinctive vs. reflective responses.

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Acting upon Human Insights – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

|Jill Miller

Acting upon Human Insights – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

Part 2 of Catapult Insights’ Q&A with Justin Sutton and Debbie Hovies to talk about the interesting and unexpected world of human behavioral insights and what it takes to turn insights into action.

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Understanding Human Behavior – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

|Jill Miller

Understanding Human Behavior – a Q&A with Catapult Insights and expert, former Amazon researcher Debbie Hovies

Catapult Insights’ Jill Miller recently sat down with Justin Sutton and Debbie Hovies to talk about the interesting and unexpected world of human behavioral insights, including the real-world anecdotes, lessons from the field, and what it takes to turn insights into action.

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